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Repair Man came as well as took care of the pipeline and also sued for damage. Pipe dripped again following day as well as he came buy and repaired it once again. By this time the tiles where showing up as well as rug was wrecked. I had a professional dropped by as well as analyzed the damages as well as sent out the Safe step Company a fixing quote.



We have called as well as left messages lots of times and also no one returns our telephone calls to allow us recognize what is going on. Many calls over three months as well as no return calls.

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They left a mess in the driveway, cellar and also one person threw up in front backyard. Broke toilet as well as it dripped in basement after salesperson claimed they would require to eliminate it.

After repeated discussions and also them not showing up we told them to deal with the leaky window. Once more was informed they don't do home windows as well as were informed the window needs to be changed. Preferred Outcome, Invoicing modification, We spoke with the customer on October 5th and also all issues have been fixed with the exemption of the home window.

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(The consumer showed he/she DID NOT approve the reaction from business.) Safestep never ever accepted correct trouble. I was told to obtain quote and after that they would determine if the home window repair or substitute would be covered. He (James) would certainly have to take it to his above see if it would be authorized.

09/23/2021On Aug 3, 2021 I provided a $2000 down payment to purchase a walk in bathtub. My money never obtained accepted and I have been calling to obtain my down payment returned.

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Desired Result, Reimbursement, We were educated on September 22, 2021 by Mr. **** that he had informed the financing firm, which was checking out supplying him with a funding, that he no more intended to go ahead. The reimbursement was refined into accounts payable that day. It might take 10-14 days for Mr.

(The customer showed he/she DID NOT accept the action from the business.) The min they knew I wasn't accepted for finance, I ought to have been informed. I shouldn't have to call all the numbers I can discover to obtain my reimbursement. It is an actual hassle to hold up one more business that is supplying the exact same service to wait till I get my cash back.

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When I tried to make use of the tub, the breaker maintained tripping. On Jan 21, 2021, I attempted to use the tub. My little girl kept resetting the breaker however navigate to this site it stumbled whenever I attempted anything on the tub. I called Amir as well as he appeared Jan 26. He checked every little thing out and informed me he required to order some parts.


I told her that somebody had currently appeared and also was taking care of it. (continued) Desired Result, I desire this bathtub out of my residence, my sum total reimbursed, $2,500 for the updated water heater that, I am contacting react to Ms. ***'s grievance. I want to apologize for the problems she has had with her walk-in tub.

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We have spoken to Ms - walk-in tub my blog company Charleston. *** as well as we are going to replace her existing walk-in tub with a brand-new walk-in bathtub of the exact same version and dimension with the same guarantee. Once the new walk-in tub is mounted as well as she is totally satisfied with the bathtub and the installment, we will attend to the inconvenience she has actually experienced throughout the period where she was not able to utilize her walk-in bathtub.

This is a continuation of a previous complaint that was not solved to my fulfillment. Issue attached. We are unable to review the attachment filed by Ms. ***. walk-in tub installers Charleston,. When we attempt to expand it, the kind comes to be too blurred to review. *** Document Attached *** This is a continuation of my previous problem that was not resolved to meet my complete satisfaction.

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Brian ******* called and claimed he wants to get me a completely brand-new tub. I asked him what type of compensation I would certainly get in enhancement to a new bathtub. Every time I asked him, he would certainly say, we will certainly have see this to wait to see what expenses are involved with the new bathtub.

Saturday, June 26, my new tub was finally set up. After the brand-new tub was set up, he stated it was out of his hands and also another division would certainly be handling the funds.

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I needed to proceed calling him. On July 13, I had actually a missed out on telephone call from a person from financing. I do not remember his name. We played phone tag for concerning a week. When I lastly obtained him, he started claiming they typically pay $100 a month but considering that it had been six months, he would give me $200 a month.

He stated, well I might have obtained you a booster. I currently had a booster that did no good. I had to obtain a bigger heating system. He stated he would provide me an additional $1,000 off due to the fact that of the water heater. I informed him that I would decline less than $8000.

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